Unified IT Alerting: Servers, Networks, Applications, Services.
up.time provides Intelligent Alerting for Performance, Availability, and Capacity across all your Servers, Applications and Services in Physical, Virtual and Cloud Environments.
In today's dynamic business environment, your business users and clients expect nothing less than 24/7 availability. When a problem occurs with a mission-critical service or server, you need to know about it immediately so that you can correct the problem before it affects your application performance. That's what up.time provides; fast and dependable server alerts and system alerts without causing a 'sea of red' in your data center.
Alerting, escalation, and automated service recovery options are very powerful management and server monitoring tools built into up.time that will increase your service levels and your relationship with end users. These features allow for automated reaction to problems detected by up.time monitors in response to outages, performance thresholds or whatever else is important to you.
Intelligent Alerting
No more "Sea of Red" alert storms that send IT staff scrambling to find out what the real problem is, wasting IT time and money. Never wade through loads of false alerts to find the real problem again. up.time understands your environment's topology and only sends the right alert, to the right person, and the right time. Even in complex VMware environments, up.time only sends the right alerts to help you solve the issue quickly.
Get Service Alerts, Server Alerts, and System Alerts Fast: Know About Potential Outages Before They Occur
up.time will let the right people know about potential problems at the right time by sending alerts to:
- email addresses
- mobile phones
- desktops via a Windows pop-up message
- pagers
Automate Recovery of Critical Services — Even While You Sleep
up.time will do the work for you, even while you are sleeping, and increase your IT service uptime with powerful automated service recovery features including:
- Stopping and restarting critical services
- Automatic execution of your own custom recovery scripts
- Sending SNMP traps to notify other applications (e.g. problem management systems)
- Logging events to a file for detailed analysis
Automatic Escalation — to Get the Right People in the Loop
up.time sends a server alert or system alert whenever the status of a host or a service changes. You can also configure automatic alert escalations that occur if an alert is not dealt with. So, if an alert is sent to a system administrator and the administrator does not attend to the problem within a specified amount of time, then the alert will be sent to the administrator's manager.
Ensure that a specific group of users receives only certain notifications by defining Notification Groups. Indicate which users will receive alerts, and which alert profile will be used to react to the problems. The diagrams to the left and above illustrates how notification groups fit into up.time's alerting framework.
Intelligent Service Alerting, Server Alerting, and System Alerting — No More Painful "Sea of Red" Alerting
False system alerts make it hard to trust any application, service or server monitoring system, and users responding to them will surely not be impressed.
With up.time your worries are over since up.time understands server and network topological dependencies and eliminates false notifications with true rule-based intelligent alerting.
Detailed Diagnostics — to Isolate the Root Cause Quickly
Unlike many low-end tools in the marketplace, up.time offers enterprise-class service,server, and system alerting and diagnostic reports that including the following details:
- Type of notification
- Date and time on which the problem occurred
- Name of the host on which the problem occurred
- Name of the service that is experiencing the problem
- Current status of the host and the service
- Any output from the monitor that is watching the service or host
Custom Alert Formats — to Get Notified the Way You Want
up.time's standard alert format is well suited for most of your alerting needs. However, up.time also includes three custom alert templates to give you flexibility. By adding variables to or removing them from a template, you can change the content of an alert. You can, for example, set up an alert that only includes the following information:
- Status of the service or host
- Type of alert
- Output from the up.time service monitor
- Short message to the recipient
