End users want to work without the interruption of applications being slow, or going down all together. When problems arise, guess who's in the line of fire? You.
So you need application monitoring that helps you react fast when problems happen, as well as proactive measures that can highlight potential issues before they become serious.
- Find Application Problems Before End Users Start Complaining.
Deep, proactive application monitoring, application reporting, and application alerting keeps you in control of your service delivery. Easily identify trouble-making applications over time with up.time's "trouble-maker" reports. Deep capacity planning helps head off application capacity problems that hurt application performance.
- Fix Applications Performance Problems Fast with Deep Root-Cause Analysis.
Immediately get the right alert at the right time, with no more alert storms that leave you guessing about the real problem. Get from dashboard to root cause in minutes and have your application performance issues solved quickly and easily. up.time's deep metrics notify you immediately, and show you exactly where the problem is, regardless if it's at the application, server, or network level.
- Flexible IT Dashboards for Unified Application Monitoring and Reporting.
Physical, virtual or even cloud environments, IT is on the hook to monitor application performance across them all. Make sure your tooling provides a single dashboard that lets you easily see through the many layers of applications. up.time covers application monitoring and reporting for Email, CRM, ERP, Web, BI, WebSphere, WebLogic, and many more, including extendable monitors for custom applications.
- Multi-platform Monitoring and Reporting across all Applications, Servers, Networks and Business Services from one View.
A unified IT dashboard for virtual, physical and cloud applications, servers (Windows, Solaris, AIX, HP-UX, Linux, Novell, VMware), networks and business services with enterprise scalability and multiple datacenter support. Custom dashboards and flexible integration with up.time's RESTful API that can be used to create Mobile Dashboards, Dynamic Topology Mapping and Global IT Dashboards. Move data to and from ticketing systems, helpdesk applications, corporate dashboards and more. See the health, performance and availability of your entire IT environment in one view.
- Monitor Applications Running Across Physical and Virtual Environments.
Monitoring VMware application performance in dynamic VMware environments can be complex. up.time makes it easy with auto-discovery of your entire VMware environment in seconds (1,000's of VMs into your dashboard in under 30 seconds), and automatically applies monitors to VMware servers and VMs. You'll never have a blind spot in your VMware environment or private cloud again. up.time's VMware capacity reporting takes the guesswork out of VMware capacity nightmares and keeps your virtualized application running smoothly. No more VMware capacity bottlenecks killing your application performance.
- Monitor and Report on End-User Experience.
Application transaction monitoring ensures that your user experience isn't degrading. Whether it's the shopping cart of an online retailer or the CRM for your sales team, be alerted the minute application performance problems start. up.time helps you find and fix problems before the help desk gets flooded with calls.
- Easy-to-Deploy Application SLA Monitoring and SLA Reporting.
SLA management and SLA reporting that helps you monitor IT service levels in real time, helping your IT team meet SLAs and provides executive management with clear SLA reports. Proactive and reactive SLA alerts notify your team when SLAs are tending to miss and tell you exactly what part of the SLA delivery is failing. This key capability gives your team time to get IT SLAs back on track before the end of the period.
- Ultra-Fast Deployment means Fast Time-To-Value.
Install the trial in minutes (get a free trial here), deploy the entire up.time suite in just days across 1,000s of servers and applications.
- Simple, Flexible and Easy to Deploy and Administer.
Each monitored element only requires a single element license, regardless of the device type (physical server, virtual server, network device). Each element license includes access to the entire up.time suite, including unlimited application monitors, service monitors, performance data collection, capacity management and access to all graphing, reporting, dashboards and SLA management features. Don't overspend on complex and expensive solutions from HP, IBM, BMC, CA, NetIQ and others.
Unified Application Monitoring in Less than 15 Minutes:
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Need more information?
To see more up.time Application Monitoring videos, white papers and 1-pagers, please click the 'Learn More' tab above or visit our Resource Center ( White Papers, Videos, Webinars, Technical Data Sheet and PDFs, and more).
Sample of up.time's Application Monitoring Screenshots
>> NOTE: Click Here to See More up.time Screenshots
  
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Global Scan: The "Single Pane of Glass" View
up.time's Global Scan is a consolidated, real-time view of enterprise IT health. Simply click the 'Global Scan' tab at any time in your browser, and instantly see critical metrics on the overall state of all IT services and applications, as well as the trend over the past 24 hours. Easily drill down to any number of regional groups of servers and network devices, with one mouse click, in order to get in-depth availability, server performance monitoring and metrics.
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Resource Scan View
Need to get a quick and accurate enterprise snapshot of all your critical server resources including CPU, Memory, Disk and Network I/O? Simply click the "View Resource Scan" tab from your Global Scan view and up.time will instantly give you aggregate statistics at the enterprise, regional group or server level. Easy-to-read dials show you current CPU, memory, disk capacity, disk activity and network I/O statistics, and averages graphed over the last 24 hours. These allow you to isolate resource issues quickly, and plan accurately to ensure optimal resource capacity across your enterprise.
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Incident Priority Quadrant
Need to quickly isolate which applications or underlying systems are triggering the majority of incidents and downtime? The Priority Incident Quadrant quickly gives you a bird's-eye view of the most common troublemakers and allows you to quickly prioritize recovery actions, and plan future automated workflows to reduce MTTR.
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Quick Root-Cause Analysis
up.time collects all the application and process statistics you need to make root-cause analysis and problem isolation easy. Simply click any system being monitored by up.time and you'll have detailed historical process information. From here, you can quickly isolate agents responsible for performance degradation by determining how various user and system-level processes are consuming resources.
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Service Level Agreement Management
Improve IT value and gain credibility by aligning your IT deliverables to your customer's business goals. up.time's Service Level Agreement Management provides the tools IT Managers need to make service level management initiatives straight forward, quick to implement, on budget, and highly successful in the eyes of your business customers. up.time helps you easily define and document effective SLAs for the IT-business relationship, quickly validate your new SLA quality to ensure everyone's success, create straight-forward mapping of business deliverables to IT infrastructure, automatically monitors and measures from a business perspective and has reports designed in terms the business wants and can understand.
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Application Transaction Monitoring
Monitor your web-based applications the same way your users experience them: by having up.time walk through your web site using a simulated user transaction. The Web Application Transaction Monitor replicates user transactions, allowing you to report on performance degradation and review which portion of a user transaction is causing the greatest performance impact on your servers.
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Monitor Applications
Do you need to monitor IT services consisting of applications, databases, middleware and network infrastructure? No problem. Business server monitoring and reporting on the availability of applications such as ERP, CRM, eCommerce, Web Portals, or any other applications is made simple with up.time.
Simply define a new up.time Application, then select the associated service monitors, application performance monitors option, server monitors and network probes from a simple scroll list. up.time will immediately begin tracking the overall availability of your newly defined application or service through color-coded indicators and allow you to produce comprehensive availability reports in PDF, XML and HTML format. When you think server management tools, think up.time.
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Monitor Services
With up.time, monitoring critical applications, databases, Web servers, network devices and critical system-level services is as easy as 1-2-3. You can choose from any of up.time's built-in service monitors or quickly define your own custom application probes in minutes. For example, monitoring databases and applications including Oracle, SQL Server and Microsoft Exchange is made easy with up.time's pre-defined monitor templates.
Or, by using Advanced Monitors, up.time will execute any custom scripts you develop and perform your service checking and alerting for you. This saves you time and effort and protects your current investment. up.time is the only server management software that you'll need.
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Automated Reports
Do you need to provide management and end users with accurate performance and server availability reports? up.time will save you countless hours of work and provide you with comprehensive and professional reports that deliver the exact information you need in PDF, HTML and XML format.
up.time automatically schedules and generates all the valuable system and server management reports you need for tracking critical enterprise resources and application availability. Reports can be run ad-hoc at any time or scheduled for automatic generation and delivered via email or posted to a website for viewing.
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Regional Group View
By clicking on any regional server or application group, you get a quick and easy snapshot of all servers and applications in a specific area. This gives you a bird's-eye view of regional performance and availability. Color-coded problem identification makes it easy to identify problems that are occurring with server performance, system resources, applications and IT service outages. Problem servers 'float' to the top of your regional view to make their identification quick and easy. Once identified, simply click on the host name, or critical flag and you'll be able to isolate the root cause by drilling down to many root cause analytics, graphs and metrics.
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Application Workload Characterization
Instantly get a real picture of the workload your applications are creating within your server environment including databases, mail servers, Web servers, in-house applications, commercial applications. Get a short, mid-term, or long-term snapshot to assist your capacity planning and decision making during pre-production stress/load testing, and post-production application server deployment. Instantly access Workload Characterization views: by users, by groups, by process ID, or by process/application names.
Or if you are running short on time and just need to know "what's going on," just click Top 10-Workload Characterization, and pick your timeframe to find the culprits that are eating up your server resources.
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Alerting, Escalation & Automated Recovery
Alerting, escalation, and automated recovery options are very powerful management tools built into up.time that will improve availability and your relationship with end users. These features allow for automated reaction to problems detected by up.time monitors in response to outages, performance thresholds or whatever else is important to you. up.time will take the appropriate actions as defined by you including:
- Email / Pager Alerts
- Windows Popups
- Stop/Start Services
- SNMP Traps
- Logging to a File
- Custom Recovery Script Execution
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J2EE Server Monitoring and Reporting
If you need business server monitoring and run mission-critical applications on WebSphere or WebLogic, then up.time can monitor and report on the health and performance of your J2EE servers.
All you need to do is define a WebSphere or WebLogic service monitor and up.time will immediately start collecting performance metrics that will give you insight into the performance of your servers. Then, use a report to pinpoint the source of problems before they affect your end users or impact service levels.
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Sample of up.time's Application Monitoring Reports
>> NOTE: Click Here to See More up.time Reports
Detailed Application Reporting That Delivers Deep Insight.
up.time’s extensive data collection and server reporting capabilities give you visibility into all aspects of your datacenter operations including deep application and server reports. Quickly identify root cause issues, view resource usage trends over time, and view system availability stats and metrics through up.time’s web-based interface. Application and server reports can be run ad-hoc at any time or scheduled for automatic generation and delivered to you or your team via email or posted to a website for review. Do you have an application or sever down? Download a free trial.
Application Availability Report
In this application report, instantly get statistics showing you accurate availability metrics for all your mission-critical applications including:
- Enterprise Resource Planning (ERP)
- Customer Relationship Management (CRM)
- ECommerce or Web Portals
- Complex in-house applications consisting of many sub-applications
- Any third-party commercial applications
Incident Priority Report
Quickly identify the "troublemakers" in your IT infrastructure with this application report and server report. Get a bird's-eye view of applications and systems that are causing lots of incidents and accumulating excessive downtime. Use this information to prioritize root-cause analysis, automation workflows, and other MTTR reduction activities. This report contains the following information:
- Incident Priority Quadrant
- Number of Incidents
- Total Downtime
- Mean Time to Repair (MTTR)
- Mean Time Between Failures (MTBF)
- Incident Top 20
- Downtime Top 20
Server Resource Usage Report
A powerful server report summarizing resource metrics for individual servers or groups of servers over any time frame. Isolate problem servers when performing root-cause analysis, or quickly identify long-term trends to facilitate your capacity planning process.
Service Monitor Availability Report
Improve the availability of your IT services by getting fast, accurate updates about all your critical system services and then proactively taking the necessary steps to avoid unnecessary service outages. This report lists the percentage of time each service has been in OK, Warning, Critical, Maintenance, or Unknown states over any period of time you specify.
Service Monitor Metrics Report
Need to get detailed graphs of all your application and enterprise service metrics for isolating availability problems or capacity planning for optimal resource usage? No problem. This report will instantly give you historical trends and graphs for all servers, application, database and IT service statistics that are retained by your application and service monitors. For example, see a graph on detailed metrics like number of SQL Server Transactions/sec over the last day or week, or countless other key enterprise metrics.
Service Monitor Outages Report
Once you identify service availability shortfalls, using the Service Monitor Availability Report (above), you can quickly drill deeper into any problems and get more specific information about the events leading to specific outages. Use this information to get up and running again, or zero in on potential problems and prevent them from causing an outage. The Service Outages report lists all warning or critical events for services that have occurred over a specified time period.
SLA Detailed Report
Get a thorough breakdown of service level agreement performance and find out which of the SLA's component objectives suffered outages during the reporting period. From there, you can pinpoint when outages occurred, and which service monitors were responsible for them.
SLA Summary Report
Assess SLA targets from the "business side" and see, at a glance, how your SLAs performed over the last day, week, or month. Use trendline graphs to find out whether the current SLA performance is improving or getting worse, and in the latter case, take a proactive stance.
WebLogic Report
Gain insight into the health and performance of a WebLogic server with the WebLogic application and server report. Pinpoint problem areas on your WebLogic server and quickly determine how to fix those problems before they severely impact your users.
WebSphere Report
Get a historical perspective on the health and performance of a WebSphere Application Server and the applications running on it with the WebSphere application and server report. Using the information in this report, you can find the source of the problem and quickly find a solution.
A Sample of up.time's Application Metrics and Monitors.
For a full list of application monitors and metrics, please contact us here.
Application Monitors
Exchange Application Monitor
The Exchange Application Monitor is used to identify when the Microsoft Exchange performance counters that you care about exceed specific thresholds. For example, if the number of inbound connections surges, or the message queue length grows large (indications of SPAM, Denial of Service Attacks, or simply the inability to deliver mail), then up.time will notify you immediately. The following MS Exchange thresholds can be monitored:
- WebMail Message Sends Per Second
- WebMail Authentications Per Second
- WebMail Current Users
- WebMail User Logons Per Second
- SMTP Bytes Sent Per Second
- SMTP Bytes Received Per Second
- SMTP Bytes Total Per Second
- SMTP Local Queue Length
- SMTP Messages Sent Per Second
- SMTP Messages Received Per Second
- SMTP Average Bytes Per Message
- SMTP Inbound Connections Current
- SMTP Outbound Connections Current
- SMTP Connection Per Second
- Average Delivery Time
- Active Connections
- Active Client Logins
- Active User Count
- RPC Average Latency
- RPC Operations Per Second
- RPC Requests
IIS Monitor
In addition to the HTTP Monitor described above, which indicates the availability of web services, the IIS Monitor is a powerful tool for being notified when Microsoft IIS performance counters exceed your thresholds. The following metrics can be monitored:
- Bytes Sent/sec
- Bytes Received/sec
- Non-Anonymous Users/sec
- Current Connections
- Connection Attempts/sec
- Logon Attempts/sec
- GET Requests/sec
- POST Requests/sec
- CGI Requests/sec
- ISAPI Requests/sec
- Not Found Errors/sec
up.time Agent Monitor
This monitor quickly helps you verify that the up.time server agents are up and running. This way you can rest assured up.time itself is functioning properly and will always be there to monitor all of your servers and applications.
WebLogic Monitor
Use WebLogic monitoring to identify correlations between system performance and the J2EE application server, track end-user and database response times, and a number of other statistics for a WebLogic server. Using the data that the WebLogic monitor collects, you can determine the root cause of the issue by generating a report.
WebSphere Monitor
Stay on top of the performance and health of J2EE/Java applications that are running on a WebSphere server with WebSphere monitoring. Then, use the data that the WebSphere monitor collects to generate a report which gives you a historical view of problems that occur on a WebSphere server.
Advanced and Custom Monitors
Custom Monitor [User Definable]
For situations where the basic built-in up.time monitors are not adequate to monitor special systems, applications and proprietary devices, the Custom Monitor allows you to execute custom scripts that you develop which then trigger specific alerts. A powerful monitor to ensure up.time is monitoring everything critical in your enterprise. Just tell the Custom Monitor where your scripts are located and up.time will execute them for you at the frequency you specify.
Custom with Retained Data Monitor [User Definable]
Works just like the standard Custom Monitor for monitoring any specific custom application or service, with the additional feature of being able to import and store up to 10 data items per probe in the up.time database for historical graphing and reporting. This is a powerful tool for tracking and reporting any metrics in your enterprise that matter to you.
External Check Monitor
Monitoring applications for critical error messages, or any other asynchronous events, and then taking recovery action is easy with the External Monitor. These messages or events are sent to up.time which then triggers the appropriate alerts.
Extend up.time with these Easy Plug-in Monitors
- Expand up.time's standard capabilities - add new service monitors to report on servers, services, and devices
- Implement specialized solutions - plug-in monitor capabilities go beyond those provided by the script-based custom monitors; you can fully integrate plug-in monitors into the up.time UI, defining options that will be used when creating an instance
- Share resources with other customers - all plug-in monitors, whether released by up.time or developed by other up.time customers, will be available on the plug-in monitors portal
Please note: to leverage up.time's plug-in monitors, you must have up.time installed. If you have a current support contact, up.time is free. Existing customers can log in to the uptime Support Portal to access the latest version of up.time.
Application and Services Metrics
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Agent-Based
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| Service Status |
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| Last Check Time |
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| Duration in Current State |
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| Acknowledged |
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| Current State |
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| Time in Okay State |
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| Time in Warning State |
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| Time in Critical State |
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| Time in Unknown State |
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| % Time Okay |
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| % Time Warning |
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| % Time Critical |
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| % Time Unknown |
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| Outage Diagnosis |
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WebLogic Performance Metrics
| Metric |
Agentless |
Agent-Based
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| Failures To Reconnect |
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| Connection Delay Time |
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| Active Connections Current Count |
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| Active Connections High Count |
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| Leaked Connections Count |
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| Current Capacity |
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| Number of Available Sessions |
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| Waiting For Connection Current Count |
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| Access Total Count |
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| Beans In Current Use Count |
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| Cached Beans Current Count |
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| Activation Count |
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| Passivation Count |
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| Cache Access Count |
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| Cache Miss Count |
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| Heap Size Current |
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| Heap Free Current |
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| Open Sockets Current Count |
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| Accept Backlog |
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| Execute Thread Current Idle Count |
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| Pending Request Current Count |
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| Transaction Committed Total Count |
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| Transaction Rolled Back Total Count |
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| Invocation Total Count |
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WebSphere Performance Counters
| Counter |
Agentless |
Agent-Based
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| Create Count |
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| Remove Count |
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| Passivate Count |
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| Method Call Count |
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| Method Response Time |
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| Connection Pool Size |
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| Free Pool Size |
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| Percent Used |
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| Wait Time |
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| Close Count |
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| Connection Pool Count |
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| Waiting Thread Count |
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| Use Time |
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| CPU Usage |
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| Heap Size |
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| Used Memory |
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| Active Count |
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| Committed Count |
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| Rolled Back Count |
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| Live Count |
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| Time Since Last Activated |
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| Servlet Pool Size |
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