What Really Matters to the Boss: Delivering IT services to end users, that's what really matters. It's all about being on top of application performance and availability.
So you need a unified view of applications. Proactively monitor, alert and report to highlight issues before they become serious, and react fast when problems do happen. Do it all with...
End users want to work without the interruption of applications being slow, or going down all together. When problems arise, guess who's in the line of fire? You.
So you need application monitoring that helps you react fast when problems happen, as well as proactive measures that can highlight potential issues before they become serious.
Deep, proactive application monitoring, application reporting, and application alerting keeps you in control of your service delivery. Easily identify trouble-making applications over time with up.time's "trouble-maker" reports. Deep capacity planning helps head off application capacity problems that hurt application performance.
Immediately get the right alert at the right time, with no more alert storms that leave you guessing about the real problem. Get from dashboard to root cause in minutes and have your application performance issues solved quickly and easily. up.time's deep metrics notify you immediately, and show you exactly where the problem is, regardless if it's at the application, server, or network level.
Physical, virtual or even cloud environments, IT is on the hook to monitor application performance across them all. Make sure your tooling provides a single dashboard that lets you easily see through the many layers of applications. up.time covers application monitoring and reporting for Email, CRM, ERP, Web, BI, WebSphere, WebLogic, and many more, including extendable monitors for custom applications.
A unified IT dashboard for virtual, physical and cloud applications, servers (Windows, Solaris, AIX, HP-UX, Linux, Novell, VMware), networks and business services with enterprise scalability and multiple datacenter support. Custom dashboards and flexible integration with up.time's RESTful API that can be used to create Mobile Dashboards, Dynamic Topology Mapping and Global IT Dashboards. Move data to and from ticketing systems, helpdesk applications, corporate dashboards and more. See the health, performance and availability of your entire IT environment in one view.
Monitoring VMware application performance in dynamic VMware environments can be complex. up.time makes it easy with auto-discovery of your entire VMware environment in seconds (1,000's of VMs into your dashboard in under 30 seconds), and automatically applies monitors to VMware servers and VMs. You'll never have a blind spot in your VMware environment or private cloud again. up.time's VMware capacity reporting takes the guesswork out of VMware capacity nightmares and keeps your virtualized application running smoothly. No more VMware capacity bottlenecks killing your application performance.
Application transaction monitoring ensures that your user experience isn't degrading. Whether it's the shopping cart of an online retailer or the CRM for your sales team, be alerted the minute application performance problems start. up.time helps you find and fix problems before the help desk gets flooded with calls.
SLA management and SLA reporting that helps you monitor IT service levels in real time, helping your IT team meet SLAs and provides executive management with clear SLA reports. Proactive and reactive SLA alerts notify your team when SLAs are tending to miss and tell you exactly what part of the SLA delivery is failing. This key capability gives your team time to get IT SLAs back on track before the end of the period.
Install the trial in minutes (get a free trial here), deploy the entire up.time suite in just days across 1,000s of servers and applications.
Each monitored element only requires a single element license, regardless of the device type (physical server, virtual server, network device). Each element license includes access to the entire up.time suite, including unlimited application monitors, service monitors, performance data collection, capacity management and access to all graphing, reporting, dashboards and SLA management features. Don't overspend on complex and expensive solutions from HP, IBM, BMC, CA, NetIQ and others.
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To see more up.time Application Monitoring videos, white papers and 1-pagers, please click the 'Learn More' tab above or visit our Resource Center ( White Papers, Videos, Webinars, Technical Data Sheet and PDFs, and more).
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Checklist: Compare Application Monitoring Products
We have created this template in a way that is easy to change and customize in order to meet your evaluation needs. While we hope you include up.time in your evaluation list, this 'checklist' can be used to evaluated any systems management product, and compare it with others. >> Download PDF
* For a pre-filled version with up.time, just email us at email@example.com
Quick Fact Sheet
Get a quick datasheet overview of exactly what up.time can do for you, with sample metrics and monitors included.
Application Monitoring with up.time:
(0:31 min) This short up.time tour will show you exactly how up.time does application monitoring, and how to drive better application performance.
Application Transaction Monitoring with up.time:
(1:00 min) Visualize IT from and end-user perspective to proactively manage end-user application performance across platforms and geographies.
11-Minute Application Monitoring and Datacenter Intelligence Demo
Learn how to solve common application monitoring problems with up.time's ability to give you full coverage of the entire application stack, regardless of the platform, device, or virtualization platform in play.
6-Minute up.time Overview Demo
See how up.time provides a single tool that fits into Mid-Enterprise IT departments to deeply monitor and manage application performance across virtual, physical, and cloud infrastructure, including up.time's innovative proactive outage avoidance, automated healing actions and SLA management capabilities.
"Our final assessment test was to create and monitor an SLA for our e-mail configuration. We began by defining a minimum uptime target or 99.5%, which did not include any allotment of time for maintenance tasks. With a weekly compliance period, that meant that the e-mail service could not be down for more than 50 minutes each week. Next, we created three Service Level Objectives (SLOs) as Critical Success Factors for end user satisfaction with our e-mail service. It was incredibly easy to do with up.time."
"We see a lot of products and are frequently asked to comment about user experience. In this case we’d have to say this is one of the best user interfaces for a multi-faceted product we’ve seen – every step has great pointers to minimize administrative effort. uptime software has some real thought into providing a cohesive cross-platform suite of application management and application monitoring software packaged as the up.time suite."
Global Scan: The "Single Pane of Glass" View
up.time's Global Scan is a consolidated, real-time view of enterprise IT health. Simply click the 'Global Scan' tab at any time in your browser, and instantly see critical metrics on the overall state of all IT services and applications, as well as the trend over the past 24 hours. Easily drill down to any number of regional groups of servers and network devices, with one mouse click, in order to get in-depth availability, server performance monitoring and metrics.
Resource Scan View
Need to get a quick and accurate enterprise snapshot of all your critical server resources including CPU, Memory, Disk and Network I/O? Simply click the "View Resource Scan" tab from your Global Scan view and up.time will instantly give you aggregate statistics at the enterprise, regional group or server level. Easy-to-read dials show you current CPU, memory, disk capacity, disk activity and network I/O statistics, and averages graphed over the last 24 hours. These allow you to isolate resource issues quickly, and plan accurately to ensure optimal resource capacity across your enterprise.
Incident Priority Quadrant
Need to quickly isolate which applications or underlying systems are triggering the majority of incidents and downtime? The Priority Incident Quadrant quickly gives you a bird's-eye view of the most common troublemakers and allows you to quickly prioritize recovery actions, and plan future automated workflows to reduce MTTR.
Quick Root-Cause Analysis
up.time collects all the application and process statistics you need to make root-cause analysis and problem isolation easy. Simply click any system being monitored by up.time and you'll have detailed historical process information. From here, you can quickly isolate agents responsible for performance degradation by determining how various user and system-level processes are consuming resources.
Service Level Agreement Management
Improve IT value and gain credibility by aligning your IT deliverables to your customer's business goals. up.time's Service Level Agreement Management provides the tools IT Managers need to make service level management initiatives straight forward, quick to implement, on budget, and highly successful in the eyes of your business customers. up.time helps you easily define and document effective SLAs for the IT-business relationship, quickly validate your new SLA quality to ensure everyone's success, create straight-forward mapping of business deliverables to IT infrastructure, automatically monitors and measures from a business perspective and has reports designed in terms the business wants and can understand.
Application Transaction Monitoring
Monitor your web-based applications the same way your users experience them: by having up.time walk through your web site using a simulated user transaction. The Web Application Transaction Monitor replicates user transactions, allowing you to report on performance degradation and review which portion of a user transaction is causing the greatest performance impact on your servers.
Do you need to monitor IT services consisting of applications, databases, middleware and network infrastructure? No problem. Business server monitoring and reporting on the availability of applications such as ERP, CRM, eCommerce, Web Portals, or any other applications is made simple with up.time.
Simply define a new up.time Application, then select the associated service monitors, application performance monitors option, server monitors and network probes from a simple scroll list. up.time will immediately begin tracking the overall availability of your newly defined application or service through color-coded indicators and allow you to produce comprehensive availability reports in PDF, XML and HTML format. When you think server management tools, think up.time.
With up.time, monitoring critical applications, databases, Web servers, network devices and critical system-level services is as easy as 1-2-3. You can choose from any of up.time's built-in service monitors or quickly define your own custom application probes in minutes. For example, monitoring databases and applications including Oracle, SQL Server and Microsoft Exchange is made easy with up.time's pre-defined monitor templates.
Or, by using Advanced Monitors, up.time will execute any custom scripts you develop and perform your service checking and alerting for you. This saves you time and effort and protects your current investment. up.time is the only server management software that you'll need.
Do you need to provide management and end users with accurate performance and server availability reports? up.time will save you countless hours of work and provide you with comprehensive and professional reports that deliver the exact information you need in PDF, HTML and XML format.
up.time automatically schedules and generates all the valuable system and server management reports you need for tracking critical enterprise resources and application availability. Reports can be run ad-hoc at any time or scheduled for automatic generation and delivered via email or posted to a website for viewing.
Regional Group View
By clicking on any regional server or application group, you get a quick and easy snapshot of all servers and applications in a specific area. This gives you a bird's-eye view of regional performance and availability. Color-coded problem identification makes it easy to identify problems that are occurring with server performance, system resources, applications and IT service outages. Problem servers 'float' to the top of your regional view to make their identification quick and easy. Once identified, simply click on the host name, or critical flag and you'll be able to isolate the root cause by drilling down to many root cause analytics, graphs and metrics.
Application Workload Characterization
Instantly get a real picture of the workload your applications are creating within your server environment including databases, mail servers, Web servers, in-house applications, commercial applications. Get a short, mid-term, or long-term snapshot to assist your capacity planning and decision making during pre-production stress/load testing, and post-production application server deployment. Instantly access Workload Characterization views: by users, by groups, by process ID, or by process/application names.
Or if you are running short on time and just need to know "what's going on," just click Top 10-Workload Characterization, and pick your timeframe to find the culprits that are eating up your server resources.
Alerting, Escalation & Automated Recovery
Alerting, escalation, and automated recovery options are very powerful management tools built into up.time that will improve availability and your relationship with end users. These features allow for automated reaction to problems detected by up.time monitors in response to outages, performance thresholds or whatever else is important to you. up.time will take the appropriate actions as defined by you including:
J2EE Server Monitoring and Reporting
All you need to do is define a WebSphere or WebLogic service monitor and up.time will immediately start collecting performance metrics that will give you insight into the performance of your servers. Then, use a report to pinpoint the source of problems before they affect your end users or impact service levels.
up.time’s extensive data collection and server reporting capabilities give you visibility into all aspects of your datacenter operations including deep application and server reports. Quickly identify root cause issues, view resource usage trends over time, and view system availability stats and metrics through up.time’s web-based interface. Application and server reports can be run ad-hoc at any time or scheduled for automatic generation and delivered to you or your team via email or posted to a website for review. Do you have an application or sever down? Download a free trial.
In this application report, instantly get statistics showing you accurate availability metrics for all your mission-critical applications including:
Quickly identify the "troublemakers" in your IT infrastructure with this application report and server report. Get a bird's-eye view of applications and systems that are causing lots of incidents and accumulating excessive downtime. Use this information to prioritize root-cause analysis, automation workflows, and other MTTR reduction activities. This report contains the following information:
A powerful server report summarizing resource metrics for individual servers or groups of servers over any time frame. Isolate problem servers when performing root-cause analysis, or quickly identify long-term trends to facilitate your capacity planning process.
Improve the availability of your IT services by getting fast, accurate updates about all your critical system services and then proactively taking the necessary steps to avoid unnecessary service outages. This report lists the percentage of time each service has been in OK, Warning, Critical, Maintenance, or Unknown states over any period of time you specify.
Need to get detailed graphs of all your application and enterprise service metrics for isolating availability problems or capacity planning for optimal resource usage? No problem. This report will instantly give you historical trends and graphs for all servers, application, database and IT service statistics that are retained by your application and service monitors. For example, see a graph on detailed metrics like number of SQL Server Transactions/sec over the last day or week, or countless other key enterprise metrics.
Once you identify service availability shortfalls, using the Service Monitor Availability Report (above), you can quickly drill deeper into any problems and get more specific information about the events leading to specific outages. Use this information to get up and running again, or zero in on potential problems and prevent them from causing an outage. The Service Outages report lists all warning or critical events for services that have occurred over a specified time period.
Get a thorough breakdown of service level agreement performance and find out which of the SLA's component objectives suffered outages during the reporting period. From there, you can pinpoint when outages occurred, and which service monitors were responsible for them.
Assess SLA targets from the "business side" and see, at a glance, how your SLAs performed over the last day, week, or month. Use trendline graphs to find out whether the current SLA performance is improving or getting worse, and in the latter case, take a proactive stance.
Gain insight into the health and performance of a WebLogic server with the WebLogic application and server report. Pinpoint problem areas on your WebLogic server and quickly determine how to fix those problems before they severely impact your users.
Get a historical perspective on the health and performance of a WebSphere Application Server and the applications running on it with the WebSphere application and server report. Using the information in this report, you can find the source of the problem and quickly find a solution.
For a full list of application monitors and metrics, please contact us here.
Exchange Application Monitor
The Exchange Application Monitor is used to identify when the Microsoft Exchange performance counters that you care about exceed specific thresholds. For example, if the number of inbound connections surges, or the message queue length grows large (indications of SPAM, Denial of Service Attacks, or simply the inability to deliver mail), then up.time will notify you immediately. The following MS Exchange thresholds can be monitored:
In addition to the HTTP Monitor described above, which indicates the availability of web services, the IIS Monitor is a powerful tool for being notified when Microsoft IIS performance counters exceed your thresholds. The following metrics can be monitored:
up.time Agent Monitor
This monitor quickly helps you verify that the up.time server agents are up and running. This way you can rest assured up.time itself is functioning properly and will always be there to monitor all of your servers and applications.
Use WebLogic monitoring to identify correlations between system performance and the J2EE application server, track end-user and database response times, and a number of other statistics for a WebLogic server. Using the data that the WebLogic monitor collects, you can determine the root cause of the issue by generating a report.
Stay on top of the performance and health of J2EE/Java applications that are running on a WebSphere server with WebSphere monitoring. Then, use the data that the WebSphere monitor collects to generate a report which gives you a historical view of problems that occur on a WebSphere server.
Custom Monitor [User Definable]
For situations where the basic built-in up.time monitors are not adequate to monitor special systems, applications and proprietary devices, the Custom Monitor allows you to execute custom scripts that you develop which then trigger specific alerts. A powerful monitor to ensure up.time is monitoring everything critical in your enterprise. Just tell the Custom Monitor where your scripts are located and up.time will execute them for you at the frequency you specify.
Custom with Retained Data Monitor [User Definable]
Works just like the standard Custom Monitor for monitoring any specific custom application or service, with the additional feature of being able to import and store up to 10 data items per probe in the up.time database for historical graphing and reporting. This is a powerful tool for tracking and reporting any metrics in your enterprise that matter to you.
External Check Monitor
Monitoring applications for critical error messages, or any other asynchronous events, and then taking recovery action is easy with the External Monitor. These messages or events are sent to up.time which then triggers the appropriate alerts.
Please note: to leverage up.time's plug-in monitors, you must have up.time installed. If you have a current support contact, up.time is free. Existing customers can log in to the uptime Support Portal to access the latest version of up.time.
|Last Check Time|
|Duration in Current State|
|Time in Okay State|
|Time in Warning State|
|Time in Critical State|
|Time in Unknown State|
|% Time Okay|
|% Time Warning|
|% Time Critical|
|% Time Unknown|
|Failures To Reconnect|
|Connection Delay Time|
|Active Connections Current Count|
|Active Connections High Count|
|Leaked Connections Count|
|Number of Available Sessions|
|Waiting For Connection Current Count|
|Access Total Count|
|Beans In Current Use Count|
|Cached Beans Current Count|
|Cache Access Count|
|Cache Miss Count|
|Heap Size Current|
|Heap Free Current|
|Open Sockets Current Count|
|Execute Thread Current Idle Count|
|Pending Request Current Count|
|Transaction Committed Total Count|
|Transaction Rolled Back Total Count|
|Invocation Total Count|
|Method Call Count|
|Method Response Time|
|Connection Pool Size|
|Free Pool Size|
|Connection Pool Count|
|Waiting Thread Count|
|Rolled Back Count|
|Time Since Last Activated|
|Servlet Pool Size|