Easy Service Level Management featuring Gartner

Nick Johnson: Director of Marketing, up.time software, on Service Level Management

Below, hear from Nick Johnson, Director of Marketing at uptime software, as he explains how up.time's solution can help make SLA a very reachable target in a short time span and within budget. Nick also talks about how companies can overcome some of the common pitfalls in IT Service Level Management implementation.

Click the PLAY button below to Listen Now - Total time: 6:02

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• Gartner Speaker: Listen to featured speaker Debra Curtis, VP of Reseach at Gartner (13:31)
• Implementation Success Story: Listen below to a real-life example of up.time in action with Stephen Boucher of Toll Holdings Group (6:17)

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