Reviews of 'up.time' Systems Management
Spotlight
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TechWorld Product of the YearWinner: up.time 5 Watch The Video Here: up.time Wins One judge said, up.time continues to set the pace when it comes to management performance. It was up against some slick and very effective competitors in this year’s competition, yet it held sway. What is particularly effective is the virtualisation management, an Achilles’ Heel for many competing product, yet one that up.time has taken in its stride. An old favourite with Techworld, up.time 5 builds on the fine work in previous versions. This has now been recognised by other consultancies: Gartner, The 451 Group, IDC, and others, are increasing the company’s recognition as an alternative for IT performance management. Our sister title, CIO Magazine, rhapsodised its use at Mount Sinai hospital. “Mount Sinai Hospital uses uptime to monitor its own service levels, verify the SLA data that its data-center management service provides, and to help with capacity planning and migration on a virtualization project that includes both Hyper-V and VMware-based servers as well as a range of Unix servers and specialised applications.” What the judges said: "I’ve used up.time and it’s better than the key competitors." |
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up.time was choosen as a finalist for the prestigious 'Hot Technology Companies' Award for 2010. |
Analyst Reviews
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“By keeping track of service levels over time and analyzing historical service-level trends, IT organizations can use SLA monitoring and reporting tools to predict and prevent problems before they impact business users.“ Hype Cycle for IT Operations Management, 2007 by Milind Govekar, Debra Curtis et al, June 22, 2007. Gartner Magic Quadrant: See up.time in the 2009 Magic Quadrant for Event Correlation and Analysis. |
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The 451 Group Impact Report: "It may not be a household name in the IT management space, but uptime software has quietly built up a customer base of more than 500 across verticals, geographies and market segments. With IT budgets constrained, lower-cost and full-featured offerings like up.time will have a chance to shine." For the Full Report, please contact us. On the up.time 5.2 Release: "This is a powerful release – one that we think will help the company to win some larger enterprise deals and strengthen its positioning as a Big Four alternative with extensive virtualization management capabilities," Dennis Callaghan, The 451 Group. For the Full Report, please contact us. |
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IDC's Worldwide Performance and Availability Management Software Report: "up.time enables IT organizations to manage, measure, and monitor physical and virtual assets and infrastructure through a unified monitoring dashboard. The firm emphasizes its ability to monitor and optimize virtual server performance, availability, and capacity utilization across geographically diverse locations. Its automated incident resolution and response capabilities and tight integrations with VMware have attracted customer interest. This type of integrated, automated functionality addresses the needs of public/private hybrid cloud environments and customers that want to maximize application performance by shifting workloads between multiple physical datacenter locations and systems." |
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The Virtualization Practice: "uptime software has made a name for itself by providing a breadth of monitoring functionality across Unix and Windows server platforms, with an easy to use scalable and distributed architecture at an attractive price point. These features have allowed uptime to consistently capture monitoring opportunities against the big four (IBM, HP, CA, BMC) whose offerings are sometimes seen as complex, difficult to implement and maintain," Bernd Harzog, The Virtualization Practice. Read the full review here. |
Reviews in the Press
CIO Magazine: How Mt. Sinai's IT Team Made Virtualization Easier
"Mount Sinai uses uptime to monitor its own service levels, verify the SLA data that its data-center management service provides, and to help with capacity planning and migration on a virtualization project that includes both Hyper-V and VMware-based servers as well as a range of Unix servers and specialized applications," Kevin Fogarty, CIO Magazine, 2009. For the Full review, please visit here
Network World: Better Efficiency in VMware Environments
"up.time promises better efficiency in VMware environments with the new version of its software which provides a centralized view of physical and virtual servers, devices and applications. Tighter integration with VMware will increase virtual machine density, and make it easier to fix and avoid outages."
InformationWeek: up.time Monitors VMWare Physical, Virtual Assets
"up.time 5... (is) aimed at making the VMware's ESX Server environments more manageable. In addition to monitoring Windows and Linux on x86 servers, up.time 5 can also see servers running Sun's Solaris 10, IBM's AIX, HP's HPUX, the former SGI's Irix and the former Compaq Unix, Tru 64, now owned by HP. The Toronto firm's Web site claims its per-server, rather than per-CPU pricing makes it a less expensive approach to systems management than other virtualization vendors." Charles Babcock, InformationWeek, 2009. For the Full review, please visit here.
eWeek: up.time offers Deep VMware Monitoring and Management
"Features include automated incidence avoidance that reduces manual find/fix by automatically heading off reoccurring problems before they happen and seamless integration with VMware vCenter Orchestrator, which the company said makes building out automated problem avoidance workflows easy, providing advanced capabilities for SMB and Enterprise companies. The updated software also brings improved visibility and manageability of the entire infrastructure from a single console, including virtual and physical infrastructures and applications, and across multiple data centers."
Podcast: Virtual Strategy Magazine
Virtual Strategy Magazine interviews up.time on best practices for monitoring and managing virtual environments
For the Full review, please visit here: Podcast: Virtual Strategy Magazine
CRN Tech: Turbo-Charging Virtualization - Getting the most out of Virtual Management
"up.time 5 offers server monitoring, capacity planning, service-level management, virtualization management, and application monitoring, all in one product. The browser based interface is very straight forward, extending across platforms, environments, applications, and databases. Customers can create as many instances as desired on licensed servers at no additional cost. There is no need to pay for each virtual host." To read the full article in PDF, please click here.
For the Full review, please visit here: CRN Tech Reviews up.time
UnixReview.com: What an impressive product this is...
"There is something to be said for boastfulness. It is fun to read a caution on the uptime software web site that says, 'up.time installs in minutes and works exactly as advertised. It is even more refreshing to find that there is really something to back it up. I hesitate to use the expression "best browser-based monitoring software" because those things are always bandied about in reviews to the point where they lose significance, but in this case that has to be said. I hope the following sections will do some justice to what an impressive product this is." - Emmett Dulaney, UnixReview.com.
When it comes to server monitoring, up.time is "frankly, superb"- Techworld
"An excellent tool for monitoring just about any server platform you care to mention. up.time is, frankly, superb. Ridiculously easy to use, vast range of platforms supported, and addresses all the monitoring, reporting and alerting needs of the system manager. Buying advice: If you want a piece of software to monitor your servers and the services they run, don't bother looking at any alternatives: buy this one." - David Cartwright, TechWorld.
For the full review: The TechWorld review of up.time
"up.time is a Set it and Forget it Monitoring Tool" says SunHelp.
"A couple of years ago, I finally decided to look at commercial offerings again (despite a bad experience with HP OpenView) and had the opportunity to use up.time. Once I set it up to monitor my systems, I didn’t have to deal with it. To quote a late-night infomercial, “set it and forget it”! I’m glad to report that the “configure it, forget about it” ease of use remains in the new release, and if anything, is easier to use." - Bill Bradford, SunHelp.
For the full review, please visit here: The SunHelp review of up.time
up.time Wins an "IT Product of the Year" from TechWorld
up.time wins "Network Management Product of the Year" award from TechWorld
More information: ROI Calculator, Technical Data Sheet, White Papers, Screenshots
Customer Testimonials and Case Studies
Financial Services: Telekurs Financial (Large Heterogeneous Environment, Capacity Planning)
- "After easily deploying up.time to over 125 servers, we are seeing an immediate and significant cost savings in licensing, and especially in consulting fees. In fact, time spent on manual monitoring and planning processes by consultants and internal resources has dropped dramatically. This year, we’ll realize a 510% ROI from using up.time." - Wally Beddoe, Vice President of Technology, Telekurs Financial. Read Case Study Here.
Logistics Company: Toll Holdings Group (Large Heterogeneous Environment, Server Monitoring, SLA Management)
- “We looked at a stack of solutions, including the larger tier vendors, but the timelines to deployment and costs were not reasonable. I’d had a few recommendations from peers on up.time and it really stood out as a quick deployment and quick results software solution. I would absolutely recommend up.time, as they’re not just a product, but a company that has become more of a partner with us. I couldn’t be happier with it.” - Stephen Boucher, Unix Infrastructure manager, Toll Holdings Group. Listen to the Garter Analyst Group Podcast Here
Retail: Smart and Final (Large AIX and Heterogeneous Environment, Capacity Planning)
- "After using up.time 4, I can confidently say it's the only tool I recommend due to its analytical charting features, summary at a glance functionality, and its point and click reporting, alert, and notification capabilities. These features translate into significant real world savings to the business and result in a product that has easily paid for itself inside three months. Problems are highlighted before they become critical and this reduces our response time to unscheduled outages. up.time is one of several monitoring tools in use at Smart and Final and is the tool of choice for our AIX Server environment." – Cristian Speranta, Senior Technical Consultant, Smart and Final. Read the Case Study Here.
North American Bank: Bank of Montreal (Large Heterogeneous Environment, Server Monitoring)
- We saved between 50%-70% during our implementation of 275 servers and couldn't be happier with uptime's solution and their service. - Joe Kitchen, Sr. Technical Lead, Bank of Montreal Financial Group. Read the Case Study Here
Telecommunications: Telenor, Sweden
- "The speed of deployment for up.time is something we have never seen before in a product like this. To get this much information with less than ten minutes spent per server is unrivalled. The fact that we get this for a fraction of the cost of our previous solution is just an added bonus." - Martin Persson, OSS System Engineer, Telenor Sweden
European Financial Services: (Virtual Systems and VMware Monitoring)
- “With up.time, rolling out to 250 servers across VMware, Solaris, Linux, and Windows was a snap and we didn’t have to pay for each virtual host; that’s a huge cost savings.” Read the Case Study Here
