Supported Platforms

up.time Monitoring Station	up.time can monitor ...

Supported Monitoring Stations

In order to use up.time you must install the up.time Monitoring Station software on one central system that will act as your enterprise gateway to up.time. Once installed and users are added to the system, they simply browse to the up.time Monitoring Station URL to access up.time. The up.time Monitoring Station is currently supported on the following operating systems:

Supported Server Agents*:

In order to use up.time, and get the most detailed capture of server resource and performance metrics, you must install the OS specific up.time Server Agent on each server you need to monitor and you will get over 120 different metrics to include in your graphs and reports.

* up.time Server Agents are NOT required for:

• Agentless monitoring of VMware ESX v3 servers being managed by Virtual Infrastructure 3
• Agentless monitoring of Novell NetWare 6.5 servers using NRM
• Agentless monitoring of servers with Net-SNMP 5.x (limited metrics)
• Agentless availability monitoring of any node or networking device (i.e. any IP device)

up.time Monitoring Station

The up.time Monitoring Station contains both the up.time application and a central data repository where all server performance and availability data is stored. The default database that is bundled (integrated) into the up.time Monitoring Station is MySQL (i.e. you do NOT need to install MySQL separately as it is already built into up.time). The following databases are supported:

• MySQL
• Oracle 10g
• Microsoft SQL Server 2005

The minimum required hardware configuration will vary depending on the number of target servers being monitored plus other operational factors. For more information about sizing your monitoring station server please consult the up.time User Guide or contact uptime software Support (support@uptimesoftware.com). At a minimum we suggest:

• 1 GHz processor
• 1 GB of memory
• 18 GB of disk storage
• 100 Mbps Network Interface

Agentless Monitoring

As an alternative to installing up.time Server Agents, servers on many different operating systems can be monitored without agents by ensuring they have Net-SNMP 5.x installed (http://net-snmp.sourceforge.net/). If this approach is preferred only the up.time Monitoring Station needs to be installed without the up.time Server Agents. However, agent-less monitoring will provide a very limited set of metrics (as available from Net-SNMP) for graphing and reporting purposes. For environments requiring in-depth enterprise server reporting using up.time agents is highly recommended.

The average agent resource utilization (i.e. CPU, I/O, Disk, Memory) for servers being monitored is approximately: 0.05% - 1.0% only at sampling time. Sampling time lasts approx. 15 seconds, so this is not a constant load and only occurs at the sampling frequency that you specify. up.time Server Monitoring Agents also have a very small average footprint of approximately 300 Kb.

VMWare

uptime software confirms that we will support customers running up.time on supported Operating Systems in a VMware virtual machine environment.

uptime software will provide unqualified support for up.time running in a VMware virtual environment in an identical manner as with up.time 5 running on any other major x86 based systems without initially requiring reproduction of issues on native hardware. Should uptime software suspect that the virtualization layer is the root cause of an incident; the customer will be required to contact the appropriate VMware support provider to resolve the VMware issue.

While uptime software products are expected to function properly in a VMware virtual environment, there may be performance implications which can invalidate uptime software typical sizing and recommendations.

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