Easy Application Transaction Monitoring

Server Monitoring Screenshot

Application Transaction Monitoring: End-User Experience

Why is measuring and monitoring service levels & application health so important? Most tools are designed to monitor infrastructure components and devices. In fact, 74% of all application problems are reported to the IT department by the end-users (through the Service Desk). Clearly, the IT department needs a solution that can proactively see these problems and help solve them before the end-user is impacted.

  • Easily Monitor & Measure End-User Experience: Track and alert on application and services health, notifying you before problems impact the end-user. The result is fewer Service Desk calls, less downtime, and the earned reputation of a more proactive IT department.
  • See Across Platforms & Geographies: Compare application performance across technology platforms and different geographies.
  • Know Before it's Too Late: Proactively alert with early detection to find problems before end-users call the Service Desk.
  • Easy to Use: Immediate results in 15 minutes or less. Integrates with other tools and can be deployed to over 100 servers per day.

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Application Transaction Monitoring Needs


Need End-User Perspective

Better Services Heath


Proactive Alerting

Performance Across Locations


Analyze User Steps


Prove IT Success


Optimize App. Delivery
IT Management - See End-user Perspective

The Problems:

The Solutions:

No End User-User Perspective: There is no clear way to see the end-user perspective from the application side. We can't clearly see or monitor the path that the end-users take to complete tasks.

Monitor Interactions: Ensure your monitoring tool can quickly create granular syntactic transactions that relect the true end-user application interactions.