Easy Application Transaction Monitoring
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Application Transaction Monitoring: End-User Experience
Why is measuring and monitoring service levels & application health so important? Most tools are designed to monitor infrastructure components and devices. In fact, 74% of all application problems are reported to the IT department by the end-users (through the Service Desk). Clearly, the IT department needs a solution that can proactively see these problems and help solve them before the end-user is impacted.
- Easily Monitor & Measure End-User Experience: Track and alert on application and services health, notifying you before problems impact the end-user. The result is fewer Service Desk calls, less downtime, and the earned reputation of a more proactive IT department.
- See Across Platforms & Geographies: Compare application performance across technology platforms and different geographies.
- Know Before it's Too Late: Proactively alert with early detection to find problems before end-users call the Service Desk.
- Easy to Use: Immediate results in 15 minutes or less. Integrates with other tools and can be deployed to over 100 servers per day.
Download
a 30-day Risk-Free Trial or watch the Product
Tour to learn more.
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Problems &
Solutions
Why up.time?
Screenshots
Monitors, etc
White Papers
Reviews
Testimonials
Features
Free Trial
Application Transaction Monitoring Needs
Better Services Heath
Proactive Alerting
Performance Across Locations
Analyze User Steps
Prove IT Success
Optimize App. Delivery
The Problems:
The Solutions:
No End User-User Perspective: There is no clear way to see the end-user perspective from the application side. We can't clearly see or monitor the path that the end-users take to complete tasks.
Monitor Interactions: Ensure your monitoring tool can
quickly create granular syntactic transactions that relect the true end-user application interactions.
The Problems:
The Solutions:
No Service Health:
It can be tough to see how your business units' applications are performing if you can't measure the services health from the end-users point of view.
See Service Health Clearly: Consider a solution
that can monitor, measure and report on the customer's applications and services health from the End-user view.
The Problems:
The Solutions:
No Early Detection:
It's hard to keep service health and application performance healthy if you have no early detection system that highlights potential issues before they impact the end-users. This leads to constant firefighting and reactive IT practices. Clearly not a way to build a proactive IT department.
Proactive Alerting: Proactively alert when application performance is trending down with the early detection of issues through small response time variations. Get the heads up you need in time to fix potential problems.
The Problems:
The Solutions:
No Visiblity Across Locations: IT departments need to see how their services and applications are performing across geographies. Is the CRM login as fast as it should in New York. How about London and Tokyo?
See the Geography Issues: Compare the service and applicaiton performance between different locations. Drill down to see where and how the bottlenecks are affecting locations and quickly be enabled to solve the problems.
The Problems:
The Solutions:
What is the User Doing? You're
sick not seeing or being able to monitor the steps that end-users consistently take when they interact with key applications. That makes it very tough to find where the problems are happeneing and to fix them quickly.
See Each User Step: Analyze each user step within an application transaction to quickly isolate performance issues. Then drill down to view the associated infrastructure components and see how they're affecting the application performance. Then diagnose and repair.
The Problems:
The Solutions:
I can't Prove IT is Succeeding!
We are solving problems and trying to proactively manage the IT department and its initiatives. However, it's hard to prove IT's success level to the business units in a way they can understand. We need IT dashboards and reports to show the business units that IT is ensuring applications and services are running quickly and smoothly. IT helps the organization to be successful, and we want to prove that.
Proof for the Business Units: IT Dashboards and reports on application availability over time, SLA reporting and graphs make it easy to understand for the business units. Get the kudos that you and the IT department deserve.
The Problems:
The Solutions:
Can't see the Applications that Support Delivery: You need an end-to-end view of the application delivery to ensure that applications and services are performing as intended. Without a picture of the supporting infrastructure for the application, detection and repair can be a nightmare.
See the Supporting Infrastructure: Identify and optimize the overall infrastructure that supports the application delivery. Quickly see infrastructure bottlenecks before they hit the end-users and find potential problems and fix them in minutes, not hours.
'up.time' - Enterprise Application Transaction Monitoring Tools and More
Quite simply, up.time is powerful IT Systems Management that just Works. up.time gives
you the tools to react fast, combined with the power to be proactive.
- One IT Systems Management Toolkit: Virtual &
Physical Systems, Networks, Databases, Platforms, and Applications.
- Easy and Powerful Server Monitoring: Deep dive diagnostics across
platforms and domains. Manage everything from one pane of glass
- Easy Virtual Systems Management: Dynamically identify VMs,
Track and analyze VM movement and instance , VM Density/Capacity Reporting,
Monitor VM workload across VM farm, VMware aware
- Optimize IT Capacity: Capacity plan and Trend Analysis with
Detailed Historical Performance/Availability metric archive
- Service and Application Monitoring: Full Application Monitoring and Service Level
Management Toolkit
- Application Transaction Monitoring: Visualize and measure IT from an end-user and business unit perspective.
- End Continuous Firefighting: See your history with Automated
reports and predictive analysis
- Make Troubleshooting Easy: Deep on historic metrics, services,
timelines, and configurations
- Easy to Use: Start Monitoring in 15 minutes or less. Integrates
with other tools and deploy at over 100 servers per day
Download a 30-day Risk-Free Trial or watch the Product Tour to learn more.
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"Global Scan" - A Consolidated Enterprise View
With uptime's 'Global Scan' dashboard, you'll see a consolidated,
real-time view of enterprise IT health. Simply click on the 'Global Scan' tab at any
time in your browser, and you will instantly see critical metrics that gauge the
overall state of all your IT services and applications, including the trend over the
past 24 hours. Easily drill down to any number of regional groups of servers and
network devices, with one mouse click, in order to get in-depth availability,
server performance monitoring and metrics.
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Visualize your IT initiatives from an end-user perspective. up.time's Application Transaction Monitoring (ATM) features provide all the tools needed for IT managers and system administrators to proactively manage and ensure end-user application performance. The end result is happier business units and end-users.
Improve IT value and gain credibility by aligning IT infrastructure resources with application experience. up.time's ATM is straight-forward to set up and deploy and leads to higher satisfaction ratings of the IT department from the business units. Click here for more screenshots.
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Application Transaction Monitors
"73% of problems reported by end-users through the Service Desk are not detected by systems management tools." - Forrester. Maybe it's time for up.time.
Visualize your IT initiatives from an end-user perspective. up.time's Application Transaction Monitoring (ATM) features provide all the tools needed for IT managers and system administrators to proactively manage and ensure end-user application performance. The end result is happier business units and end-users.
Improve IT value and gain credibility by aligning IT infrastructure resources with application experience. up.time's ATM is straight-forward to set up and deploy and leads to higher satisfaction ratings of the IT department from the business units.
Comprehensive availability reports are available in PDF, XML and HTML format. When you think server management tools, think up.time.
Dozens of monitors right out-of-the-box plus many more easy to add, free plug-in monitors
Click Here for a list of up.time Monitors
Gartner - Easy Service Level Management Podcast
Easy Service Level Management.
Gartner describes fast and affordable ways to implement Service Level Agreement management and reporting in your organization. Hear from Debra Curtis, Research VP at Gartner, on the best ways to approach Service Level and IT management. You'll also hear from Stephen Boucher of Toll Holdings Group (with over $7.5B in revenues), a real-life customer, and how they were able to roll out Service Level Management easily and score a big win for the IT organization. Click here to listen.
ROI Calculator
This tool helps you estimate your organization's expected ROI by implementing a server monitoring and capacity planning solution.
White Papers
The Truth behind Agent vs. Agentless Monitoring
Monitoring servers, applications, and services has become an essential part of the IT department over the past 10 years. However, it can be a daunting task to find the right solution for your Enterprise. This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company's needs, the metrics you need, your budget range, your resource availability, and your management's reporting needs.
Harnessing the Power of an Enterprise IT Dashboard
Discover the three key reasons how enterprise IT dashboards can deliver highly valuable information to your organization in an easy to use format, and learn the importance of implementing simple processes that will turn dashboard data into actionable IT decisions.
Three Tips for Cutting Server Downtime by 50%
Discover reasons why many large, and even sophisticated, enterprise IT environments fail. Know these pitfalls and take proactive actions against them to cut downtime by up to 50% in your organization.
The 12 Pitfalls of IT Systems Management
Learn what the 12 pitfalls of IT Systems Management really are, as well as the bridges you need to cross them.
Click here for more White Papers and Case Studies.
UnixReview.com - "What an impressive product this is..."
"There is something to be said for boastfulness. It is fun to read a caution on
the uptime software web site that says, 'up.time installs in minutes and works exactly as
advertised. It is even more refreshing to find that there is really something to back it up.
I hesitate to use the expression "best browser-based monitoring software" because
those things are always bandied about in reviews to the point where they lose significance,
but in this case that has to be said. I hope the following sections will do some justice to
what an impressive product this is." -
Emmett Dulaney, UnixReview.com. For the Full review, please visit here:
Unix
Review reviews up.time
When it comes to server monitoring, up.time is "frankly, superb"- Techworld
"An excellent tool for monitoring just about any server platform you care to mention.
up.time is, frankly, superb. Ridiculously easy to use, vast range of platforms supported, and
addresses all the monitoring, reporting and alerting needs of the system manager. Buying
advice: If you want a piece of software to monitor your servers and the services they
run, don.t bother looking at any alternatives: buy this one." - David Cartwright, TechWorld.
For the full review: The TechWorld
review of up.time
"up.time is a Set it and Forget it Monitoring Tool" says SunHelp.
"A couple of years ago, I finally decided to look at commercial offerings again (despite
a bad experience with HP OpenView) and had the opportunity to use up.time. Once I set it up
to monitor my systems, I didn’t have to deal with it. To quote a late-night infomerical,
“set it and forget it”! I’m glad to report that the “configure it,
forget about it” ease of use remains in the new release, and if anything, is easier to
use." - Bill Bradford, SunHelp. For the full review, please visit here: The SunHelp
review of up.time
up.time Wins an "IT Product of the Year" from TechWorld
up.time wins "Network Management Product of the Year" award from TechWorld
"After easily deploying up.time to over 125 servers, we are seeing an immediate and significant cost savings in licensing, and especially in consulting fees. This year, we’ll realize a 510% ROI from using up.time." - Wally Beddoe, Vice President of Technology, Telekurs Financial
"The speed of deployment for up.time is something we have never seen before in a product like this. To get this much information with less than ten minutes spent per server is unrivalled and we get this for a fraction of the cost of our previous solution." - Martin Persson, OSS System Engineer, Telenor Sweden
"up.time is the only tool I recommend in AIX environments due to its analytical features, summary at a glance functionality, its point and click reporting, alerting, and notification capabilities. Problems are highlighted before they become critical." – Cristian Speranta, Senior Consultant. Smart and Final
"It's essential that we're up and running 24/7. up.time ensures we're in the green and that helps us sleep better at night." - Ken Jones, The State of Oregon
"BMO saved 50%-70% during an implementation of 275 servers. We couldn't be happier with up.time" - Joe Kitchen, Sr. Technical Lead, Bank of Montreal
Caution: up.time installs in minutes and works exactly as advertised.
up.time is IT systems management that just works, giving you the tools you need to react fast and the power to be proactive. See below for some examples of why up.time has been called "Frankly, superb. It's exactly what a SysAdmin wants, it has a vast set of capabilities, and yet so easy that even a relative beginner could use it." - TechWorld
In addition to up.time's Application Transaction Monitoring, up.time also includes a:
Server Monitoring Tool:
- Deep Dive Diagnostics and Granular server monitoring
- Monitor and perform root-cause analysis across domains & environments including Systems, Network, Database, OS (including VMware), Applications
- Dynamic Discovery of servers and VMware
- Deep capture of historic metrics, services, timelines, configurations
- Availability Monitoring/Reporting
- Automated reporting and event management
- Mobile browser supported - Manage from the palm of your hand, including the iPhone
Capacity Planning Tool:
Full Virtual Systems Management Tool:
- Deep Workload Profiling, measure & visualize the relationships of host resources on guest performance & availability
- Auto-discovery of VMs & Track/Analyze VM movement
- VM Density Optimization and VM Capacity Reporting
- Monitor VMware workloads across your ESX farm
- Dependency mapping with Physical to Logical Mapping
- Simple and cost effective Virtual Licensing, Fast Quotes available
Consolidation Planning Tool:
Service Level Agreement Management Tool:
- Service Level Dashboards
- Map the business needs to the infrastructure used to deliver it, helping you provide high value reports and graphs that the business can understand.
- Remove risk when setting Service Level Agreements (SLA) with proactive SLA ‘what-if’ type modeling that’s based on historical data.
- Set Thresholds for Service Levels and be alerted if you are outside your Service Level Agreement
- Detailed SLA reporting measures the impact of each infrastructure element on SLA delivery
- Measure from End User Perspective
- Dependency Mapping
The up.time Toolset is Easy to Use:
- Deploy quickly – minutes per server to deploy, 100s of servers per day.
- Cross technology Measurement
- Intelligent Diagnostics
- Easy integration with processes (including ITIL), other framework tools, and new technologies
- Cross Infrastructure Monitoring
- Automated Reporting
- Simple and cost effective Licensing, Fast Quoting
- Mobile Browsers allow you to manage from the palm of your hand, with devices like the iPhone
More information: FREE Gartner & uptime Podcast, ROI Calculator, Technical Data Sheet, White Papers, Screenshots,
