What’s New in up.time 7.2 - A Complete View of IT Health

In order to manage IT effectively, companies need a unified view of IT health, including all the layers and systems that provide services to the end-users. up.time’s latest release provides everything that IT managers and administrators need to stay in control of IT:

  1. Customizable and interactive views of the entire IT environment and service delivery (servers, applications, IT services, and the network).
  2. Visualization of the data that’s most important to you, regardless of your role in IT.
  3. A simple way to see problem areas proactively, before they impact end-users.
  4. Faster Mean-Time-To-Repair (MTTR) by getting from problem detection to problem fix as quickly as possible.
  5. Finally, an easy approach to measure IT success and communicate that success to the business.
Get a Demo or Quote for up.time   Download up.time 7.2  up.time 7.2 Release Notes

 

See IT Exactly the Way You Want

In up.time 7.2, IT managers and system administrators can now see IT exactly the way they want to, with interactive dashboards that provide a complete view of datacenter health and performance (across any device). A simple and intuitive drag and drop dashboard design combined with easy to use templates make building dashboards a breeze.

See the full 30-minute webinar on up.time 7.2 here »

Easily customize dashboards for individuals and groups.uptime 7

New, Customizable Dashboards with Per-User & Team Sharing: Each user can now craft their own private dashboards and share those dashboards with team members. In minutes, using a drag and drop interface, have a custom display of your datacenter’s health & performance on any device you are using. This new, flexible dashboard provides everything you need right out-of-the-box, from world-view maps, to topology and dependency maps, to individual or group element status (perfect when you are focusing on optimizing a service/application or individual devices).

Set up Department, Group, and Individual dashboards: up.time 7.2 makes it easy to have high-level views of IT (departments or a datacenter NOC), group dashboards set up by team (server team, application team, network team, capacity planners, etc.), and individual dashboards focused on daily priorities. Dashboards can be kept private or shared.

Choose from a library of up.time dashboard modules.

New Gadget Library, No Coding Necessary: No more coding with a complete library full of up.time dashboard gadgets. These dashboard components can be easily shared between users or customized to fit your specific needs.

 

Simple Ways to Improve IT Service Delivery

IT’s most important job is to deliver services to the end-users. While a unified view of IT is the first step to improving IT service delivery, how can IT make actionable steps towards better performance and less downtime of IT assets and services?
 

Keep IT in the Green by Proactively Spotting Problems.

up.time now gives you a simple way to see potential problem areas before they hit end-users or impact availability targets with the new “Resource Hot Spot Report.”

  • NEW: Resource Hot Spot Report
This new report in up.time 7.2 helps IT spot infrastructure problems before they take down applications and services. It’s a key checkpoint report that quickly identifies servers and network devices that are having performance issues, so that IT can immediately identify the root cause and lower overall MTTR.

Server Uptime Report

Report on IT Service Delivery Problem Areas: Spot infrastructure problems before they take down applications and services.
Quickly See an IT “To-Do” List of Your Resource Hot Spots: Instantly see which servers, network devices, and VMs are consuming too many resources and on the verge of taking down applications and services.
Easily Highlight Key Bottlenecks: Immediately see which devices and elements are hoarding resources and creating system bottlenecks. Have the right information at your fingertips to know which bottlenecks are critical, and which aren’t.

 

 Report on IT Availability in Seconds

Availability is one of the most important metrics that IT can track. Not only does it highlight IT success, but it also provides IT with a clear picture of what devices and services are having a negative impact on overall availability. Now, in up.time 7.2, you can easily report on uptime and see trends in availability on specific devices, applications, services, groups, or across the entire IT Infrastructure. In fact, this report is a great first step toward SLA reporting.

  • NEW: Server Uptime Report
The Server Uptime Report provides a simple but powerful snapshot of infrastructure availability. Drill down into availability data by month, week, day, or hour for unique element outages. For example, this report helps determine if it’s the outage frequency or its duration that is contributing to total downtime the most.

Server Uptime Report

An Availability Summary: Easily report on uptime and see trends in availability. View data summarized hourly, daily, weekly, or monthly for individual devices or for groups of infrastructure. Immediately identify elements having availability issues to improve uptime and reliability.
First Step Toward SLA Monitoring: This simple and quick report provides infrastructure level availability and uptime information. When ready, it’s easy to graduate to monitoring SLAs with up.time (application response, user experience, availability, etc.).

Improve IT Service Delivery with Complete Reporting: Use this series of reports in up.time for a complete view of IT Service Delivery:

  1. New – The Server Uptime Report
  2. Application Availability Report
  3. Service Outages Report
  4. Incident Priority report

 

Report on IT Success over Time

Finally, IT needs to measure progress over time, in order to prove success to executives and Line-of-Business managers. How can this be done easily and accurately, with tools already included in up.time??

  1. Use the Server Uptime Report to see availability over time.
  2. Run the “Incident Priority Matrix” report on a monthly basis to see a visual representation of how availability is improving (filter by applications or infrastructure). Also use this to help prioritize what infrastructure and applications need your focus the most.
  3. Move toward complete SLA reporting, including both IT-based and executive-based reporting.


New Platform Support in up.time 7.2
Windows Server 2012 agent

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up.time 7.2 Release Notes up.time 7.2: How to Upgrade

  

 

 

Download a PDF Summary of up.time 7.2 »

For more information on recent releases: 7.1, 7, click here »