The up.time IT Systems Management Blog

18Nov. 2014

Purchase hardware and build the data center via converged infrastructure

cmgI recently presented at a CMG Canada seminar in Toronto (October 29th, 2014). The topics discussed throughout the day were broadly applicable to many IT professionals and I thought sharing some of the discussion might help others facing similar challenges.

For those who are not familiar with CMG it stands for Computer Measurement Group. It is a not-for-profit, worldwide organization whose members are primarily focused on performance and capacity management.

The CMG Canada seminars are designed to explore new technologies and challenges facing IT professionals. Although many of the presentations are from vendor representatives, like myself, CMG Canada is focused on vendor neutral topics. Read the rest of this entry »

13Nov. 2014

Working with SQL Queries

Insider Guest Post



I’m a Sys Admin for a SaaS provider of payroll tax solutions.  SQL Server is critical to the service we provide to our customers so we are continually checking the availability and performance of our SQL Server databases.  One of our major problems occurs when information gets passed to the database but doesn’t get processed.  So while simple monitoring tools may show that the database is available, in this scenario we don’t detect that our user interface isn’t working or functioning properly. Read the rest of this entry »

12Nov. 2014

Tech Tip Video: Installing Extensions Using the up.time Extension Manager

Installing and Upgrading Plugins

In some cases, your environment might require you to capture unique metrics or monitor specialized applications; To do this, you can configure up.time with advanced service monitors, or download and install plugin monitors to provide you all the custom and in-depth metrics you could need. Read the rest of this entry »

5Nov. 2014

Our Love/Hate Relationship with Virtualization

uptime samplesVirtualization enables IT organizations to radically cut costs associated with hardware, power and space, it’s not all roses as it also brings problems around complexity and staffing. Many enterprises are seeing no savings in labor costs, and in some cases, it increases. From IT executives’ standpoint, they experience governance problems from their lack of manageability of their virtualization efforts. Furthermore, they also run into licensing problems. As virtual instances are spun up, they are uncertain whether purchased licenses cover their activities. Keeping track is proving difficult. Additionally, software costs are increasing, as each new instance, demands licensing of software, which then escalates costs. Where have the savings gone? Read the rest of this entry »

30Oct. 2014

Some of the Ways I Use up.time

Grand Canyon

Insider Guest Post


I’m a System Administrator for Nevada’s primary energy provider. We’re one of the fastest growing energy companies in the US but we have a relatively small IT team. We support a wide variety of systems (including Windows, AIX, Unix, Linux and others) across two data centers and I personally support all of the organization’s AIX pSeries systems. We originally had IBM Tivoli as our monitoring solution but switched to up.time almost 2 years ago. Read the rest of this entry »

27Oct. 2014
17Oct. 2014

Taking Your IT Department to the Next Level – The IT Maturity Curve

Let’s face it, IT is hard. We get it. Technology is constantly changing, environments are becoming increasingly dynamic and complex, and IT organizations are forced to be lean on staff and tight on budget.


So, ask yourself these questions:

  1. Do you feel fully in control of your environment and datacenter today?
  2. Do you feel prepared for the major changes that cloud technology (SaaS, IaaS, PaaS) will have on IT and business tomorrow?
  3. Do you feel IT is proactive in the way it’s managed, or is 80% of time still reactive and spent in firefighting mode?
  4. Most importantly, do your IT tools save you time and money, or do they turn into budget and resource eating pits? Do they make life easier, or more complex?

Read the rest of this entry »

14Oct. 2014

Tech Tip Video – Application Monitoring

Tech Tip Video – Application Monitoring

Application monitoring is all about delivering IT services to end users. So, staying on top of application performance and availability is critical to proactively head off application problems before they happen. up.time’s unified view of applications (including deep monitoring of the underlying infrastructure) proactively monitors, alerts, and reports on applications to highlight issues before they become serious.

Our very own Solution Architect, Dan Branton helps guide you through the process. You can also read more about it by clicking here.

Read the rest of this entry »

3Oct. 2014

New up.time plugins available on The Grid

Manage, Measure, Monitor

Extending and scaling an IT monitoring solution like up.time® is essential in a world where new technologies and infrastructure is added to enterprise IT departments, almost a on a daily basis. That’s why at uptime software, we are constantly updating and creating new FREE plugins for up.time® and up.time® customers.

Good news! The uptime solutions group has been hard at work enhancing the up.time® experience!

Read the rest of this entry »

1Oct. 2014

Three Tips to Cut IT Downtime and Maximize Performance

IT Downtime is the stuff nightmares are made of for IT managers everywhere. Regardless of how strictly they adhere to the best practices provided by their assorted vendors and IT service partners, the fear is very real; downtime costs money and jobs, period.

The first step to mitigating your IT downtime is identifying the usual suspects. Here are the first places you should look: Read the rest of this entry »

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