“So something *WAS* wrong with the network but was that the root cause?”
In my last post, we looked at how you can use the brand new Network Dashboard in up.time 7 to look for network issues. Now that you have confirmed the network was to blame for the poor performance, is the case closed? How do you know if there aren’t other issues? Are you content with guessing and hoping the network was the sole reason for the degradation of performance? That is almost like your doctor saying he/she can give you a full body checkup just by looking at your pinky! Today’s IT infrastructure is not composed of only the network. So how can you dig deeper?
up.time enables users to get a complete view of their IT environment without navigating through a myriad of tools, or what we call “tool soup”. Jumping through different consoles is not only time consuming, it also makes the lives of system administrators more difficult. The time it takes to recover from outages will take longer, which ultimately, will affect your business. See more about tool soup here. How does up.time help? First, if you already have up.time’s intelligent alerting configured, the notifications you get should point you to the right direction. But let’s say if you wanted to do some impromptu analysis. How do you do that?
If it’s a performance-related issue, I would recommend looking at the Resource Scan Dashboard – see image above. It gives you a general sense as to how your entire environment is doing. At the same time, with a single click, you can drill down to the server(s) to get deeper information. Want to see why there was such a high memory usage in the middle of the night? up.time gives you visibility by letting you go back in time to identify the resource hog. Again, up.time’s single pane of glass allows you to gain a complete view of the infrastructure. If you haven’t already, download up.time to gain 20/20 vision into your complete IT environment so you won’t miss a beat!
– Patrick
Tags: analysis, deep dive diagnostics, Intelligent Alerting, ITSM, monitoring, network dashboard, Network Monitoring, reporting


