White Papers

Server Monitoring White Paper

Free: The "5 New Realities" of Server Monitoring

Server monitoring has never been more critical, with enterprises running a mix of physical servers, virtual servers, legacy servers, and cloud based servers. The effective monitoring of all servers (and their platforms) is essential to ensure your business, and its applications, are running. If you’re responsible for the performance, availability, and capacity (as well as maintenance) of these servers, your job is tough and getting more complex every day. Read this white paper to learn how to succeed in today's server environment.

The SLA Way to IT Success

Free: The SLA Way to IT Success - Build IT Confidence and Credibility

To ensure their organizations remain a vital and respected contributor to business value, IT managers must aggressively monitor and report on service levels. Service Level Agreements (SLAs) are now the key factor in translating IT effectiveness into measurable business value. This paper will provide actionable advice to help IT leaders make Service Level Management a powerful reality.

Optimizing the Virtual Environment

Free: Five (5) Guidelines to Optimizing Your Virtual Environment

This paper introduces five (5) Guidelines for selecting a virtual monitoring & management solution. For IT managers that need to understand and optimize the performance, availability and capacity of their virtual environment, this white paper is a must read. Learn about the pitfalls inherent with virtual environment management and monitoring, as well as five guidelines to help you successfully monitor and manage your virtual deployment.

IT Dashboard white paper

Free: Three (3) ways to Harnessing the Power of an Enterprise IT Dashboard

Discover the three (3) key reasons that show how enterprise IT dashboards can deliver highly valuable information to your organization in an easy to use format. Learn the importance of implementing simple processes that will turn dashboard data into actionable IT decisions.

Agent vs. Agentless

Free: The Truth behind Agent vs. Agentless Monitoring

Monitoring servers, applications, and services has become an essential part of the IT department over the past 10 years. However, it can be a daunting task to find the right solution for your Enterprise. This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company's needs, the metrics you need, your budget range, your resource availability, and your management's reporting needs.

12 Pitfalls of IT Systems Management

Free: The 12 Pitfalls of IT Systems Management

Learn what the 12 most common pitfalls of IT Systems Management really are. Learn how to watchout for these pitfalls today, so you don't have to experience them in person tomorrow. Once identified, understand how to build the bridges you need to successful overcome them.

Three Tips for Cutting Server Downtime

Free: Three (3) Tips for Cutting Server Downtime by 50%

Discover reasons why many large, and even sophisticated, enterprise IT environments fail. Know these pitfalls and take proactive actions against them to cut downtime by up to 50% in your organization.